Responsible gambling

Responsible Gaming at UnionJackpots Casino

At UnionJackpots Casino, we prioritize your gaming experience while promoting responsible play practices. We understand the importance of setting limits, taking breaks, and maintaining control over your gaming habits.

Warning Signs:

• Feeling anxious or depressed due to gaming losses
• Spending more money on games than intended
• Losing track of time spent playing online games

If you recognize these warning signs in yourself, take a break from playing and consider reaching out for help.

Tools for Responsible Gaming

To support your responsible play habits:

• Set daily/weekly/monthly deposit limits: Directly adjust settings or contact our 24-hour customer support team.
• Loss and wagering caps: Implement to manage potential losses and maintain control over gaming expenses.
• Session reminders: Enable pop-up notifications showing time spent playing and net results.

Taking a Break: Time-Outs and Self-Exclusion

Temporary or permanent breaks can help you regain control:

• Short-term Time-Out: 24 hours to several weeks, giving your account access only after the break.
• Permanent Self-Exclusion: Block your account for at least six months. Re-entry requires a formal request after a cooling-off period.

Confidential Help and Resources

Don't hesitate to reach out:

• ConnexOntario (Ontario residents)
• National Problem-Gambling Helplines:
  • For more information, refer to the responsible gaming page for international resources.

    Our Commitment

We strive to maintain an environment that prioritizes player well-being and safety. Our support team is available 24/7 in English and other languages during core hours.

Remember: UnionJackpots Casino operates under a Curacao framework, with responsible gaming practices mirroring those found in UKGC/MGA-style regulation.

Stay mindful of your gaming habits for an enjoyable experience. Reach out if you need help navigating these resources or require further assistance.